Why haven't I received any emails?

There are a few reasons why you may not be receiving any emails.

You may not be getting your emails regularly if:

The emails are mistaken as spam

Every so often, our emails will get marked as spam or trash. Please search your spam folder and trash folder for a message from I Done This. Marking it as "not spam" will ensure that you receive future emails.

You're not scheduled to receive emails

Check your  Reminders in Settings to make sure that they are turned on.

The Notifications could have decreased due to in-activity

Check to see if they have decreased within your team Settings.

None of the above?

Please  email us for help.

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